Avaya Launches Cloud Networking Platform
Avaya, a networking software developer and telephony services provider, announced this month that it has released a new network management application for midsize and large enterprises.
Its new Cloud Networking Platform means to allow businesses to control their wired and wireless networks from a single location and delegate all switching and configuration tasks to the cloud. Instead of installing new networking hardware on their premises, Avaya customers can add and manage new networks and trust the cloud to handle the creation of new access points. Marc Randall, the senior vice president and general manager of Avaya’s Networking division, commented that this release addresses businesses’ needs to provide customer-facing services at lower costs.
“As the demand for unified access solutions continues to grow, the burden of managing and securing networks has become nearly untenable – especially at a time when there’s pressure to reduce IT budgets and resources,” Randall said. “The Avaya Cloud Networking Platform provides the much needed relief with a highly-secure, cost-effective solution that fits any size business.”
Customer links to the cloud are accessible through desktop and mobile devices. IT administrators can create new network paths themselves or provide guests and alternate users with access to the system. Avaya even makes it possible for businesses to integrate access with their own bring-your-own-device mobile plans.
Cloud Networking Platform keeps users secure as they interact with their networks. Multiple tenants will use the Avaya cloud for their network controls, so the new management platform assures that customer data is kept isolated from other cloud users. It encrypts all the information flowing into and out of its servers.
Avaya also expresses its desire to keep users connected by utilizing server redundancy and data replication across multiple physical hardware stores. Therefore, when any one cloud server may fail or experience an outage, customers will not lose their personal access to important network management tools. This backup system works for any size business, no matter how many networks they choose to create, and it scales along with businesses as they grow to need increased data access.
This latest release from Avaya may arrive as part of a restructuring effort that could include the sale of its contact center business. Rumors in August suggested that Avaya may be on the path to selling part of its operation. A sale of that magnitude could shift the company’s focus to new areas such as network management. With cloud-based network management becoming important to more businesses, a route that includes a focus on the Cloud Networking Platform could help Avaya reach a brighter future with less debt.