UC Company Awarded Gold Cloud Productivity Competency by Microsoft
Arkadin, the unified communications and collaboration services company that has been making waves in web conferencing lately, has now attained a Gold Cloud Productivity Competency from Microsoft. This title means that Arkadin has demonstrated a best-in-class ability and commitment to meeting Microsoft customers’ evolving needs in today’s business environment. It also means Arkadin has distinguished itself within the top one percent of Microsoft’s partner ecosystem.
In order to earn a Microsoft gold competency, partners must first complete exams that result in Microsoft Certified Professionals to prove their technology expertise. These partners must then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing competency. They must also submit customer references that demonstrate successful projects, implement a yearly customer satisfaction study, meet a revenue commitment, and pass technology and/or sales assessments.
“Arkadin helps our customers realize the benefits of cloud and hybrid deployments built on Microsoft Office 365,” said Zach Katsof, Arkadin's director of Unified Communications. “We've enjoyed a close eight-year alliance with Microsoft in hosting voice services in the cloud, which has resulted in over 450 customer deployments.”
Arkadin has a lot of experience making it easy for companies of any size to achieve more at work by simplifying the user experience and delivering a single app that enables all communication and collaboration workloads to be cloud hosted. This app is Arkadin Total Connect, which adds voice contact center and conferencing to Office 365 under a ‘single pane of glass’ approach, freeing up IT teams to focus on other projects.
An Arkadin voice-enabled Office 365 deployment seamlessly integrates with Exchange Online within Office 365, for unified messaging that drives efficiencies while reducing costs associated with traditional PBX and third-party conferencing services.
“As an NTT Communications company, we have a sophisticated global voice architecture and expertise in PSTN integration for managing the complexities of these deployments. And with our native Skype for Business contact center and robust migration and support capabilities, we make it easy for customers to migrate to the cloud and realize the full potential of Microsoft's UC solutions,” added Katsof.
Edited by Rory J. Thompson